Occasionally it is necessary to substitute items that are either pictured or described online due to variations in supply of flowers. These substitutions may include: the colour of a certain flower or flowers, flower varieties, containers and vases, teddy bears or plush animals, fruit or gourmet items, rose boxes and balloons.

We strive to retain the value and the integrity of every item ordered, paying particular attention to colour scheme and premium flower varieties. Please note that substitutions are more likely for some 'last minute' orders just prior to very busy holidays.  Again, any replacements will be of equal or greater value and be similar.